Friday 19 March 2010

Beware when buying second hand cars.

Consumers are paying an average of £425 each to fix faults with second-hand cars that are the dealer's responsibility to correct. A study by the Office of Fair Trading (OFT) also found that many dealers are using illegal disclaimers like 'No Refund'. Make sure you know your rights when buying a second-hand cars.

Click here for full story.

http://links.govdelivery.com/track?type=click&enid=bWFpbGluZ2lkPTc1MjM1MyZtZXNzYWdlaWQ9UFJELUJVTC03NTIzNTMmZGF0YWJhc2VpZD0xMDAxJnNlcmlhbD0xMjE1NzE4MDc1JmVtYWlsaWQ9a2Vsdmlud2hpdGVAa2Vsdmlud2hpdGVkcml2aW5nc2Nob29sLm9yZyZ1c2VyaWQ9a2Vsdmlud2hpdGVAa2Vsdmlud2hpdGVkcml2aW5nc2Nob29sLm9yZyZleHRyYT0mJiY=&&&100&&&http://www.direct.gov.uk/en/Nl1/Newsroom/DG_186525

Thursday 18 March 2010

Instructor on test.

DT1 changes for observer on test
Observer on test for category B (car) practical tests will be implemented on 6 April 2010. This will need changes to how the examiner administers part of the test.
The DT1 - the standard operating procedure that examiners follow - has been updated to reflect these changes.
View the DT1 (PDF, 780Kb)
Here’s the procedure that will be used from 6 April 2010:
In the waiting room:
The examiner will ask, ‘Would you like your instructor/accompanying driver to accompany you on the test and be there for the result and end of test feedback?’.
If the customer says ‘no’, the examiner will ask, ‘Would you like your instructor/accompanying driver to be there at the end of test for the feedback?
‘Thank you, will you lead the way to your car please.’
End of test - pass and fail
The examiner will say, ‘Please switch off the engine and give me a moment to complete my paperwork.’
If the test was not accompanied and the instructor/accompanying driver comes over to the vehicle to listen to the conclusion of the test, the examiner will confirm with the customer that they want their instructor/accompanying driver present.